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Testimonials

Quick Response.  Unbeatable Quality.  Outstanding Service.

To be a respected organization in your field of work for over 35 years, it takes a loyal client base.  We have earned our business from residents and seasonal homeowners in Ocean County by providing quality and honest plumbing, heating, and air conditioning work.

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The following are unsolicited feedback from clients.  Give us the opportunity to serve you and see why they have taken the time to write a review:

 

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"I just wanted to thank you guys, especially Nick R. He has been to my residence a couple times outstanding professional and person thanks Nick! And to the women when I call and tell them I have a problem they are courteous, professional and always understanding and especially heartwarming. Your company is A++++ I have been recommending you guys to friends and family! I will use you guys forever! Happy 4th! My family appreciates you all!"

                                                     -Philip and Dawn; Manahawkin, NJ

"My experience with Walt McCollum Plumbing was exceptional. I replaced a Navien combo water heater. The service started with an accurate and fair proposal. It continued with a professional installation, excellent service and follow up from the installers and the office (Carol). I would definitely use them again."

                                                     -Bob S.; Beach Haven, NJ

"Walt McCollum Plumbing and Heating is the best. Had an issue over a holiday weekend and Cel arranged to get Pat to the house before the company arrived. Cel is so helpful and friendly. Pat came and did a great job and was meticulous in all areas. When he was done you couldn't tell he had been here because he left the place spotless. McCollum will be our go to from now on. PS Also got a price on some AC work that needed to be done and they were great. Thanks so much Cel and Pat.  "

                                                     -Keith J.; Peahala Park, NJ

"I just want you to know how grateful I am for your attention to my calendar needs as well as your excellence of service!  The team who performed the work kept me informed of everything they were doing, sent me some pictures of what they were doing, and even let me ‘hang out’ and take pictures on my own.  Certainly, I would use you again and recommend others to you.  My parents have used your company in the past- and now the next generation is using you.  Thanks again!!!!"

                                                     -Betty; Barnegat Light, NJ

"I recently moved to the area and needed a heating and cooling company.  Walt McCollum was recommended by a neighbor and I am very glad I called them.  They showed me all of the dust and debris in the furnace prior to testing and cleaning it.  For piece of mind and for a very reasonable price, I signed up for their annual maintenance program.  They just performed the spring/summer service.  They inspected, tested and cleaned the a/c system and flushed and serviced the hot water heater.  Their technician was very professional and graciously answered all of my questions and concerns.  I would highly recommend Walt McCollum Plumbing, Heating, Cooling."

                                                     -Nancy; Mystic Islands, NJ

"Great company. Always responsive. Easy to get appointment. All of the girls in the office are so nice and professional when I call. I particularly like to deal with Ceil.   I had a service call for my thermostat and Nick came here. Omg. This kid was amazing. He not only fixed the issue but he took time to explain the process to me. I was very impressed with his knowledge and expertise. He then cleaned up when he was finished. GREAT JOB NICK!  Thank you. I would definitely recommend."

                                                     -Carol; Manahawkin, NJ

"Shout out to Walt McCollum plumbers! From the start, easy appointment setting with knowledgeable reception staff, flexible, worked with me all the way. The guys were awesome and did a great job. Great experience with long time local business! Highly recommend! Thanks so much for making it easy!"

                                                     -Alexis; Manahawkin, NJ

"I just wanted to let you know what a pleasure it was dealing with your company.... a certain other [name redacted] company came and opened my furnace and said 'well this thing is done, it’s 15 years old and you need a new one.  Would like to schedule an installment date?'  He didn’t even look in the furnace when he said this.. I’m recommending you guys to anyone who needs heating services!"

                                                     -Rod; Barnegat, NJ

"After finding out that our kitchen faucet was leaking and needed to be replaced, I contacted Walt McCollum Plumbing. I promptly received a response and was provided with details regarding timing and pricing. None of the other plumbers I contacted got back to me, so I figured I'd go with Walt McCollum. I had contacted them on Monday morning and they came out the very next day to replace the faucet. I was thinking of replacing it myself, but I am so glad I didn't. Robert and Tommy were the individuals assigned to replace my faucet. They came on time as scheduled and were very polite, respectful and professional. While they were replacing the faucet they brought to my attention that a coupling had cracked on the hot water line. I had noticed this coupling a little while ago but didn't think much of it considering it wasn't leaking or showing any sign of significant deterioration. However, Robert & Tommy indicated that they felt it would be in my best interest to replace it before putting in the new faucet. They had all the supplies and tools in their truck to replace it onsite. They promptly replaced the coupling as well as the faucet in less than an hour. They made sure everything was in good working order and made sure I was satisfied with their work, which I was. The coupling they reinforced looks much better and definitely stronger than it ever was before. Their pricing for the repair was very reasonable and they also didn't price gouge me for the parts/supplies needed to fix the coupling part. The next day I received a follow up phone call from Mark, just to make sure I was satisfied with their service and didn't have an issues. Overall, I am so thankful I could trust a contractor, especially these days, and also very thankful that they went above and beyond to notify me of an additional concern that could have resulted in a much bigger problem. I would highly recommend Walt McCollum Plumbing for all your plumbing, heating and cooling needs! They are professional, courteous, diligent, responsive and very reasonable in terms of pricing. I feel much more confident in that I can trust a proven plumbing contractor that is local to our area and one that I can count on to do the job right! Don't waste time searching for plumbers should you need one, Walt McCollum is the easy choice. Hopefully I won't need it, but they will be my plumbing contractor for years to come! Thank you for your great service!"

                                                     -Matt; Barnegat, NJ

"Thank you for a job well done and neatly as well."

                                                     -Beverly; Barnegat, NJ

"We have used McCollum for years for all our plumbing needs, and have always found them to be very responsive and professional. But what they did this summer went above and beyond. First, when turning on our hot water heater for the summer, they discovered it was not venting properly- there was a blockage in our chimney. The first chimney sweep who came tried to overcharge us - it would have been cheaper to install a new power vent hot water heater and run a separate vent pipe than to pay to re-line our chimney. Despite it being Fourth of July weekend, Mark arranged to do this work at my request, since we did not want our elderly mother to be without hot water over the holiday. However, I then found a second chimney sweep who was much more reasonable, so I changed my plan, had the chimney re-lined, and told Mark last minute that instead of installing a new hot water heater and vent, I wanted him to hook up my old one to the now clear chimney, which he did quickly without any complaint about my last-minute change of plan. And when doing so, his technician Pat (who is terrific) noticed a couple of flaws in the chimney sweep's work, which he corrected. Bottom line, I cannot speak highly enough about Mark and his crew!"

                                                     -Randy; Beach Haven, NJ

 

"Recently I had a flood in my home, my Insurance company and the Restoration Company recommended Walt McCollum Plumbers in Manahawkin. On a Saturday afternoon Pat and Robert came out to write up an estimate. There was some demolition needed since the leak was under my slab. As soon as the access was available they came to the house made the repair. Robert and Tommy came back to make other plumbing repairs for me since I felt so confident with them. Everyone was always cordial from Ceil in the office to Daryl the manager then Mark calling a few days later. Just wanted to let everyone know, when you have an emergency call Walt McCollum, I would again. Thank you!"

                                                     -Cathrine; Barnegat, NJ

"I want to thank you for sending Jim and Joe to my house in Waretown.  This was a major project with some definite obstacles.  They assessed and came up with a solution and a plan.  They were clear in telling me what and when the job would be done.  They also respected my house and property and were polite and professional.  I would welcome them here whenever I have the need.  Thank you for the great service and excellent work."

                                                     -Kathy; Waretown, NJ

"I just wanted to send a sincere thanks to you and your staff.  My tenant in Little Egg Harbor lost heat and was very worried about the pending cold weather.  Marian and Lisa were very caring and responsive in handling our need for quick service.  One of your employees drove over an hour to get a part that was needed and your tech worked after hours to install the part and get the heat working again.  On the following Monday morning, I received a phone call from you just checking to make sure everything was OK.  Thank you for your professionalism, great service, and caring employees that really made a difference for two elderly ladies that lost their heat."

                                                     -Matt; Little Egg Harbor, NJ

"Awesome awesome awesome! My mom called around 4pm today and Mark called back within 10 min and his crew was out 20 minutes later! The toilets and tub were all backed up. They were able to unclog the stubborn pipe. So appreciative for an awesome team and quick response. Thank you so much for helping my mom today."

                                                     -Katie; Manahawkin, NJ

"One of your employees just left my place, his name was Pat and I just wanted to say what a really really nice guy.  He did a great job and he was very nice.  I just wanted to compliment you on your man and he also left me with a note here showed me all the things you do there which I did not know.  Of course, I will be calling you again."

                                                     -Patricia; Manahawkin, NJ

"Thank you for all your help with my water leak!  Your employees are pleasant, cooperative and always helpful in answering your worried customers' questions.  From the office staff to the poor guy who worked all day in my kitchen; it was a good experience for me."

                                                     -Paula; Ship Bottom, NJ

"Love using this company! They are on time, professional with their appearance and attitude. You don't have to clean up behind them and they put things back, the way they found it...or better! In addition, they take the time to explain how or why the situation occurred. They are always pleasant and polite. I wish all contractors handled their business the way Walt McCollum does!"

                                                     -Jillian; Manahawkin, NJ

"Very good service and company. They did a fantastic job, courteous and trustworty. Been in business for as long as I can remember and that's when you know its a great company. Support your local business! Thanks Walt & Company!"

                                                     -Stephen; Manahawkin, NJ

"Would like you to know that I was very happy that I called Walt McCollum, Inc. to help with my plumbing issue. The young woman that answered my call was friendly and quickly responsive to my problem. She was able to contact one of your technicians and he was at my house shortly thereafter. The technician was very personable and quickly resolved the problem. The whole experience from my phone call to the resolution of the problem took 'the edge' off having the problem to begin with. Thank you."

                                                     -Stan; Harvey Cedars, NJ

"Thank you for your fast, efficient and knowledgeable service.  We truly appreciate it!!"

                                                     -Terry and Donna; Manahawkin, NJ

"I've used McCollum Plumbing many times to winterize my outside shower as well as installing a new heating system.  The office staff is extremely polite and organized.  They call back right away, the jobs are completed in a timely manner, and the price is not at all unreasonable for LBI."

                                                     -Lynn; Peahala Park, LBI, NJ

"Everything went perfect. No issues Job well done. Would recommend to anyone."

                                                     -Robert; Manahawkin, NJ

"I would like to take this opportunity to tell you how pleased I was for the way my house was so nicely winterized by [Darrol] and his helpers.  I also recognize that the service was done during difficult times.  My wife and I wish you all a Merry Christmas."

                                                     -Francis; Harvey Cedars, LBI, NJ  

"Great service. I have used Walt McCollum for plumbing and duct work issues and their communication is great. They come when they say they will and the technicians are respectful and efficient. Also appreciate Mark's follow-up calls to make sure all went well. Highly recommend them."

                                                     -Ron; Barnegat, NJ

​"Thank you again for the great service by your company. TJ and the other fellow were not only nice people, but very qualified and professional and turned our emergency into an almost pleasant experience. Thanks also for your kindness to our son, David and his foundation, David's Dream and Believe Cancer Foundation."
                                                    -Joan; Manahawkin, NJ


"Woke up to no heat on a cold day in mid-February. Called plumbing office and they sent a technician within the home even though I had no appointment. They were terrific in responding to the emergency situation. Very professional and knowledgeable technician. I will never use any plumber other than McCollum in the future."

                                                     -Rich; Manahawkin, NJ


"Your guys did a nice job. They were pleasant and proffesional. Thank you and them for the fine job."
                                                    -Jim; Beach Haven West, NJ

"Your firm and your good men did one excellent job replacing our air-conditioning units on the roof of our home in Brant Beach Long Beach Island. The workmanship was professional, timely as the circumstances would allow, and accommodating in every way. Your men Nick and Jeremy (I think that’s right) were excellent, hospitable, cooperative and concerned with doing things right. The McCollum group is fully professional in every way from administration to implementation.
It has been a pleasure for us to work with you on this project. We not only will use you again for all of our plumbing needs, but highly recommend you as the opportunities arise.
You advertise pride in your reputation. You should because what you do is excellent work and you should be proud."
                                                    -Donald & Eileen; Brant Beach, LBI, NJ

"I used Walt McCollum Plumbing, Heating, Cooling in my other property for plumbing services. I got an estimate from them last month for a work that I’m gonna be needing. I’ve been using them since for my plumbing needs. I’ve been very happy with them. They responded to calls that I’ve made to them. Right after [Hurricane Sandy], they were forced to strictly follow a call log, meaning do service calls as they came in because they had so many. We had to wait and be patient for them to come out. When they did come out, the work they did has been thorough and I haven’t had any complaints. I would recommend them to anybody."
                                                    -Jeff; Beach Haven Terrace, LBI, NJ

"Mark McCollum and his workers have worked diligently to install a new toilet, re-route baseboard heating, and to repair my Weil-McLain heater. Following Hurricane Sandy they came as quickly as possible to re-connect my gas in order to give me heat. I can't speak highly enough about Mark and his workers. Mark and his workers have performed many repairs to my heating system over the years and have also helped with a remodel to my bathroom. Mark's communication with me has been exceptional. I can always depend on him to get back to me with updates and he promptly answers my e-mails. The work he does is well done and I plan on continuing to use him in the future. It's not often you get a company who is as responsive as this."
                                                    -Meredyth; Beach Haven Terrace, LBI, NJ

"Absolutely great experience from the woman I spoke to on the phone to the technician Pat who couldn't have been any nicer!! Would highly recommend!"                                                     -Jane; Manahawkin, NJ

 

"Thank you! We were so happy with your service, your courtesy, your "guys" Don and Jim and their work!"
                                                    -Pat; Beach Haven Crest, NJ

"Thank you so much! Your men were great - professional and so considerate!"
                                                    -Phyllis; Manahawkin, NJ


"Nice clean job! Heat works, now all we need is warm weather to try the A/C!"
                                                    -James; Beach Haven Gardens, LBI, NJ

"McCollum Plumbing, thanks for the great service and fair price.  Your guys were great.  Very professional and courteous.  Thanks again."
                                                    -Jim; Beach Haven West, Manahawkin, NJ

"I just wanted to write a note to thank you and the whole crew at Walt McCollum for taking care of winterizing our house.  We feel very fortunate that we suffered minimal damage from the hurricane as compared to so many other homeowners on LBI.  We so appreciate the communications that have come to us from you and from other groups who care so much about our 'shore.' 
Marian's call this morning was an extra touch... very thoughtful and very kind.  It allows us to breathe easier, not to have to worry about the possibility of frozen pipes.  Please stay safe and warm and let's all hope for a mild winter and an early spring.
Thank you, thank you, thank you."
                                                    -Ellen and Sandy; Harvey Cedars, LBI, NJ

"Thank your man for the great job he did under difficult conditions.  He was above what was expected!  You are lucky to have such a fine person."
                                                    -Margaret; Long Beach Island, NJ

"I just wanted to write and tell you what a great job Nick and Todd did at our house in Waretown.  The response was quick the workers were neat and professional. Overall it was a great experience and i will be a customer from now on.  Thank you."
                                                    -Liz; Waretown, NJ

"You have a remarkable staff - one you should be proud of.  Qualities - politeness, questions answered and explained if necessary.  It is indeed a pleasure to have your staff and technicians do the work I need at my home.  When they came in my home, shoes were taken off.  The way the lawn looked before, is the same way it was left after everything was done."
                                                    -Evelyn; Manahawkin, NJ

"I was very happy with your service.  The worker was very curtious.  Thank you!"
                                                    -Josephine C.; Manahawkin, NJ

"Whenever we call you are there to bring us the service we need.  Thank you very much!"
                                                    -Paul W; Long Beach Island, NJ

"Always reliable, fair, and honest!"
                                                    -Melissa; Manahawkin, NJ

"Walt McCollum Plumbing, Heating, Cooling was courteous, fair, efficient and clean.  The technicians left no trace of their presence other than a wonderful job at replacing our furnace!  We had been using another service for years.  The original owner died and the fellows who took over were sarcastic, dishonest and very difficult to work with.  Things always went wrong after their presence.  Walt McCollum, Inc. in their white trucks are like knights in shining armour!  Thank you!  My little house is safe!"
                                                    -Kathleen; Barnegat Light, LBI, NJ

"Just outstanding service!  Nick and his assistant stayed until after 8pm the first evening to ensure we had heat.  Nick's explanation of our unit and servicing were well presented and easy to understand.  Sincerely, from beginning to end - our experience was great."
                                                    -Anthony & Paula; Beach Haven Park, LBI, NJ

"I can understand why McCollum's has been in business for years.  Always prompt and I am always satisfied!"
                                                    -Barbara; Manahawkin, NJ

"No other company we trust for all plumbing needs"
                                                    -Dorothy; Barnegat, NJ

"Service man was quick and efficient.  Work done was neat and clean."
                                                    -Laurinda; Beach Haven, LBI, NJ

"On time--always prompt over the 20 years we've been your customer.  Office staff always responsive!"
                                                    -Steven; Harvey Cedars, LBI, NJ

"Fair prices.  Very good telephone service.  They don't come any better - thank you for your service!"
                                                    -Mr. B; Ship Bottom, LBI, NJ

 

"These guys were very good, I had a emergency on the coldest day of the week were i had no heat working properly, these guys came right out . The Tech Andrew explained & helped out the situation throughly! I would definitely recommend Walt McCollum for all your Heating needs!"                                                    

                                                     -Jamaal; Barnegat, NJ

"Thank you for your quick response and professional service!  The new hot water heater is working well; thanks to your courteious staff and knowledgeable workers - I'm grateful for boh the help and the hot water!  Have a warm, safe and healthy holiday."
                                                    -Shelly; Tuckerton, NJ

"I have known Walt and his people for many years.  You will get the best all around service." 
                                                    -Dennis; Barnegat, NJ

"You guys do great work!  Thanks!"
                                                    -Ron; Beach Haven, LBI, NJ

"Excellent service from phone call to office to completion of work!"
                                                    -Robert and Maureen; High Bar Harbor, LBI, NJ

"Owner, office staff, technicians very helpful and courteous."
                                                    -Thomas; Barnegat, NJ

"Thanks so much for your service.  It's great to know  you are always there for me."
                                                    -Mildred; Brant Beach, LBI, NJ

"Thank you very much for your service.  Both your salesman and your installers were kind and truthful.  it was a pleasure to do business with your company.  You may always use us as a reference."
                                                    -Mr. and Mrs. R; Barnegat, NJ

 

"I can't thank Nick enough for his work in starting up our gas lines.  He's a fine young man and extremely thoughtful.  He worked until dark and then some to get my lines working.  Please commend him for me."

                                                     -Meredyth; The Dunes, LBI, NJ

 

"Had a technician named Pat come out to look over some issues we were having. He was incredibly informative and helpful. He walked me through everything and explained what i needed to do next. I will definitely be calling this company back for more work. I didn't think I could possibly be happier with a service until his office called me the following business day to see how everything went and to make sure I was happy. Fantastic customer service!! Thank you!"

                                                     -Kate; Manahawkin, NJ


"Best service - polite, respectful, and most important - clean workmanship."
                                                    -George; Surf City, LBI, NJ

"We were/are so happy and satisfied with your service!"
                                                    -Barbara D; Manahawkin, NJ

 

"Everything went very well from the time I placed the call for service until the job was completed the plumber arrived on time, explained what needed to be done and completed the job to my satisfaction. Tom the plumber was courteous, efficient and professional."

                                                     -Joan; Manahawkin, NJ


"Service person arrived within the hour after the call for service was placed.  Thank you!"
                                                    -Ruth J; Manahawkin, NJ

"Service was outstanding beginning with the office staff to the technicians providing the service!  Technicians were very polite, pleasant and worked very nicely together.  Very neat in their work and left area where they worked very clean and neat.  Keep up the service you have performed all these years!"
                                                    -Francis; Harvey Cedars, LBI, NJ

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